Privacy Policy
Your privacy is our priority. Learn how we handle your data with transparency and care at Metstak.
Last updated: June, 2025
Table of Contents
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At Metstak, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1Introduction
Metstak Tech Pvt. Ltd. ("we," "our," or "us") operates the Metstak platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Company information and business details
- Address and location information
- Payment and billing information
- Profile photos and documents
Usage Information
We automatically collect information about your use of our platform:
- Device information (IP, Browser, OS)
- Log data (access times, pages viewed)
- Location data (with permission)
- Cookies and tracking technologies
3How We Use Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to comments and customer service requests
- Communicate about products and promotional offers
- Monitor and analyze usage patterns and trends
- Detect and prevent fraudulent activities
- Comply with legal obligations
4Information Sharing
We may share your information in specific, controlled situations:
With Users
Profile information necessary for transactions
With Providers
Third parties who assist in our operations
Legal Purposes
When required by law or to protect rights
Business Transfers
In connection with mergers or acquisitions
5Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
7. Your Rights
You have rights to access, rectify, erase, and request portability of your data.
13Contact Us
Metstak Tech Pvt. Ltd.
contact@metstak.com
Address
A60, NDSE-1 South Extension Part 1, New Delhi, 110049